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Continuous Improvement Embraces and Accepts Constructive Criticism

By Warren Turner, Andersen Alumnus

Arthur Andersen’s culture was seeped in a mantra of “Think Straight, Talk Straight” and its staff were evaluated on their acceptance of Constructive Criticism. The purpose of constructive criticism is to improve the outcome, by reinforcing the good and correcting the bad. Watch former Navy Seal Officers and authors of “Extreme Ownership”, Jocko Willink and Leif Babin, explain how your ego can destroy everything. Be Humble, Own your Mistakes and Accept Criticism! How do you provide your staff with Constructive Criticism?